Chamber Lunch Box Sessions: How to Overcome Hidden Customer Care Deficiencies

Bring your lunch and be ready to learn as your Chamber peers provide informal but in depth learning that is immediately applicable. 

How to Overcome Hidden Customer Care Deficiencies
Presenter: Lindsey Demetris, Peak Performance Management
Description:  81% of CEO's say they are delivering a good customer experience but only 8% of customers are in agreement. Are you suffering from hidden customer care deficiencies?  People judge your company by the experience they or someone they know has had. Join us as we facilitate a discussion on common customer service issues, traditional reactions, and some innovative solutions to overcome customer service and inside business development roadblocks.